About Us!

Learn about us and see answers to frequently asked questions below.

Frequently Asked Questions

FAQs

What is DetroitTickets313?

DetroitTickets313 is a local marketplace in Detroit that allows people to buy and sell tickets to various events in the Detroit area. Whether you're looking for tickets to a concert, sporting event, or any other type of event, DetroitTickets313 offers a convenient platform to find and purchase tickets. Our platform is designed to be user-friendly, reliable, and safe for both buyers and sellers. We aim to provide a seamless ticket buying and selling experience that benefits the local Detroit community. So whether you're a Detroit resident or visiting the area, check out DetroitTickets313 for all your ticket needs!

Why should I buy tickets from DetroitTickets313?

It's simple - better prices!

Let's say you have a ticket that you want to sell for $100. On most other platforms, the buyer would be charged a 30% fee, which in this case would be $30. This means that the buyer would end up paying $130 for the ticket. On top of that, the platform would take a 20% fee from the seller, which in this case would be $20. So the seller would only receive $80 for the ticket, even though the buyer paid $130.

On the other hand, if you sold the same ticket on DetroitTickets313, the buyer would only pay the listed price of $100, with no additional fees. We also takes a lower commission from the seller, ensuring that they receive a fair payment for their ticket. All of this is to ensure both parties get a fair deal.

How do I receive my tickets?

At DetroitTickets313, we use mobile transfer to deliver your tickets. Once you purchase your tickets, you will receive an email with instructions on how to accept the mobile transfer. It is important to ensure all informationĀ provided at checkout is accurate, as the tickets will be transferred to the name and phone number or email provided. You can then access your tickets through your smartphone, which makes the process easy and convenient. If you have any questions or issues with the mobile transfer process, our customer support team is always available to help.

What if my event gets cancelled?

We understand that sometimes events get cancelled or rescheduled. In the event of a cancellation, we will follow the event planner's policies and procedures to ensure that our buyers are refunded promptly and fairly. If refunds are necessary, we will issue them to the original payment method used to purchase the tickets. We strive to make the refund process as smooth and hassle-free as possible for our buyers, and our customer support team is available to answer any questions or concerns you may have.

How do I sell tickets?

To sell your tickets on DetroitTickets313, simply visit our website and click on the "Sell Your Tickets" tab. From there, you will be prompted to fill out a form providing information about the event and the tickets you are selling. Once your tickets are approved, they will be listed on our platform for buyers to purchase. Please note by selling on our platform, you agree to our seller agreement. We strive to make the selling process easy and transparent, with no hidden fees or charges.

What is the fee to list tickets for sale?

Listing your tickets for sale on DetroitTickets313 is completely free. We only charge a 15% commission fee on the final sale price of your ticket. This fee is deducted automatically when your ticket sells, so there are no hidden or surprise fees. We strive to make our selling fees competitive and transparent, ensuring that you receive a fair and competitive price for your tickets, and allowing you to price them to sell.

How do I get paid after my tickets sell?

After your tickets sell on DetroitTickets313, we will transfer payment to you via Zelle. This will typically occur 3-5 business days after the event takes place. To ensure that we can process your payment, please make sure to provide accurate phone number or email when setting up your seller account.

What methods of payment do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments made through Apple Pay and Google Pay, which makes the checkout process fast and convenient for our buyers. If you have any questions or concerns about payment methods, our customer support team is always available to assist you.